1. Introduction Welcome to store.gatewayqa.com, an e-commerce store owned and operated by Gateway Technology. Our goal is to offer easy access to high-quality healthcare products for special needs and elderly care, right at your doorstep. By using our website, you agree to these Terms & Conditions. If you disagree, please refrain from using our site.
2. Account Registration Customers are required to create an account to access certain features of our website. You agree to provide accurate and up-to-date information and to keep your login details confidential. Unauthorized use of your account is not the responsibility of Gateway Technology.
3. Privacy and Security Your privacy is important to us. We implement measures like Secure Socket Layer (SSL) technology to protect your information during transmission. Payment transactions are securely processed by third-party financial institutions; we do not store your financial data.
4. Product Pricing All prices listed are in Qatari Riyals (QAR) and exclude delivery charges, which will be applied at checkout based on the selected delivery method. Pricing and availability are subject to change without prior notice.
5. Product Descriptions We strive to ensure accuracy in product listings. However, variations in product descriptions, images, and specifications may occur. Such discrepancies are often minor and do not affect product functionality. Gateway Technology reserves the right to correct errors and update information as needed.
6. Orders and Payment By placing an order, you confirm your intent to purchase products listed on our website. Orders are subject to acceptance and availability. Payment methods include credit/debit cards, and cash on delivery, In cases of incomplete or incorrect payment, orders may be canceled.
7. Order Confirmation and Delivery Once your order is confirmed, we will send a confirmation email. Orders are processed and dispatched within 24 to 48 hours, subject to stock availability. Delivery times may vary. For inquiries, you may contact us at +974 4488 6188 or showroom@gatewayqa.com.
8. Cancellation and Returns Orders can be canceled within 6 hours after purchase. Eligible returns are accepted within 15 days if products are unused and in original packaging. Customers are responsible for return shipping costs. For prescription-based products, ensure all information is accurate before confirming your order, as returns may not be possible.
9. Limited Warranty We offer limited warranties on select devices, as defined by the respective manufacturers. Please refer to product documentation or contact us for warranty inquiries.
10. Limitation of Liability Gateway Technology is not liable for any indirect, incidental, or consequential damages resulting from the use of this website or products. Our maximum liability is limited to the purchase price of the product.
11. Third-Party Links Our website may contain links to third-party websites for user convenience. Gateway Technology is not responsible for the content or accuracy of these sites.
12. Changes to Terms & Conditions We reserve the right to amend these Terms & Conditions as needed. Any changes will be posted on our website. Continued use of our site after modifications implies your acceptance.
13. Governing Law These Terms & Conditions are governed by the laws of the State of Qatar. Any disputes shall be resolved in accordance with Qatari law.
Contact Us For questions or assistance, contact us at:
